Case Management

Clay County Public Health provides case management services for people eligible for MSHO / MSC+ / SNBC health plans, as well as those receiving Elderly Waiver (EW) / Alternative Care (AC) / Community Alternative Care (CAC) / Essential Community Supports (ECS).

Case management activities may be provided to or arranged for a person. Activities help people access, coordinate and monitor needed services as they relate to the person’s assessed needs and preferences. These include educational, medical, social and vocational services. Case Management activities may include, but are not limited to:

  • Coordinating services 
  • Developing a service plan based on people’s assessed needs and preferences 
  • Evaluating and monitoring services identified in the service plan 
  • Helping people access needed services 
  • Helping people identify potential service providers 
  • Informing people of their legal representative of service options